Travel Proud Certification: Inclusive Hospitality at X’Tan Ha – The Waterfront Resort

Finding a place where you’re welcomed exactly as you are shouldn’t be a travel gamble. That’s why Travel Proud Certification matters. At X’Tan Ha – The Waterfront Resort on Ambergris Caye, Belize, Travel Proud Certification signals our commitment to inclusive hospitality—so every guest, from solo adventurers to couples and families, can relax, connect, and feel at home by the Caribbean Sea.

In this guide, you’ll learn what Travel Proud Certification means, how we bring inclusive hospitality to life across our beachfront resort, and practical tips to plan a stay that feels effortless from the moment you book.

What is Travel Proud Certification?

Travel Proud Certification is a Booking.com recognition for properties that commit to LGBTQ+ inclusive hospitality. In practice, it reflects a property’s dedication to welcoming all guests with respect, understanding, and practical support throughout the journey—from pre‑arrival to check‑out.

• Is X’Tan Ha Travel Proud certified? Yes. Our Booking.com listing confirms that X’Tan Ha participates in the Travel Proud program.

How X’Tan Ha puts inclusive hospitality into practice

At X’Tan Ha, inclusivity is more than a label—it’s embedded in the way we host. Below are the concrete ways that commitment shows up during your stay.

Seamless support from planning to arrival

• Concierge care: Our concierge team is available during front‑desk hours (6:00 AM – 9:00 PM) to arrange tours, golf‑cart rentals, transfers, spa treatments, childcare, and special requests.
• Clear pre‑arrival guidance: You’ll receive detailed check‑in instructions within 72 hours before arrival. If you expect to arrive after 7:30 PM, simply contact us in advance so we can assist with late check‑in.
• Flexible requests: Share dietary needs, celebration notes, or late‑arrival details during online booking under “Special Requests,” or reach us directly by phone or email.

Comfortable villas designed for every kind of traveler

All villas are thoughtfully appointed to help you feel settled and safe:

• Climate comfort: Fully air‑conditioned with ceiling fans.
• Space to unwind: Seating area, flat‑screen cable TV, and a private balcony or patio with pool or Caribbean Sea views.
• Cook at your pace: Fully equipped kitchens in every villa.
• Everyday essentials: Complimentary toiletries, a hair dryer, and an in‑room tea/coffee maker.
• Peace of mind: An in‑room safe for valuables and complimentary Wi‑Fi throughout the property.

Bed configurations (to help you choose what fits your group):

• Most one‑bedroom villas (Beachfront, Pool‑View, and Sea‑View): 1 queen bed + 1 sofa bed
• Casita: 1 queen bed
• One‑Bedroom Plus Den Garden Villa: 2 twin beds + 1 full bed
• Two‑Bedroom Villa: 1 queen bed (Bedroom 1) + 1 full bed (Bedroom 2)

Dining that fits your tastes and needs

• Ka'Kau Restaurant & Bar: Open daily from 7:00 AM to 9:00 PM for breakfast, brunch, lunch, and dinner.
• Cuisine: American, Caribbean, and Mexican dishes—plus a beachfront bar.
• Dietary accommodations: We make every effort to support vegetarian, vegan, and other special dietary requirements.
• Ocean‑view seating: Enjoy meals overlooking the Caribbean Sea.

Play, recharge, and explore—your way

• Beachfront calm: A private beach with a dock and a tropical‑style lounge.
• Pools, anytime: Two resort‑style outdoor pools available 24/7, with sun loungers and umbrellas.
• On‑site dive shop: Rent snorkeling gear and arrange scuba excursions directly at the resort.
• Active days: Kayaking, biking, and other non‑motorized water sports can be arranged.
• Nearby wonders: Hol Chan Marine Reserve sits about 6.8 miles from the resort—our team can arrange excursions.
• Wellbeing: Book deep‑tissue massages and other spa treatments, including beach massages.

Safety, privacy, and practical conveniences

• Security presence: On‑site security personnel are on duty from 3:00 PM to 6:00 AM.
• Family‑friendly: Children of all ages are welcome; babysitting services can be arranged through the front desk or concierge (hourly fee applies).
• Laundry & connectivity: On‑site dry‑cleaning and laundry services, a guest computer station, and a property‑wide water dispenser.

Quick answers: Travel Proud at X’Tan Ha

• Is X’Tan Ha Travel Proud certified? Yes—our Booking.com listing confirms participation in the Travel Proud program.
• How do I share preferences or special requests? Add them during online booking under “Special Requests,” or contact us directly. We’ll do our best to accommodate.
• Can you help with transport? Yes—our concierge can arrange transfers and tours. Hourly transfers operate between San Pedro Town and the resort. We can also book the regional flight from Philip S. W. Goldson International Airport (BZE) to San Pedro Air Strip (about 17 minutes; approximately USD 170 per person round‑trip).
• What are check‑in and front‑desk hours? Front desk: 6:00 AM – 9:00 PM. Check‑in: 3:00 PM to 8:00 PM. If you’re arriving after 7:30 PM, contact us in advance.

Location and getting here

• Address: 7.2 miles north of San Pedro Town, Ambergris Caye, Belize.
• From San Pedro Air Strip: The drive is about 15 minutes. Hourly transfers run between town and the resort; our team can coordinate timing.

Accessibility and transparency

We aim to be clear about what we offer so you can plan confidently:

• The resort does not provide wheelchair‑accessible rooms or common areas, and no external wheelchair ramps are available.
• Select guest rooms include grab bars in bathrooms.

If mobility is a consideration for anyone in your party, please contact us. We’ll gladly discuss the layout and help you assess whether the property is a good fit for your needs.

Practical takeaways and tips for an inclusive, easy stay

• Name and pronoun preferences: Share them with our team if you’d like; we’re happy to note them for your stay.
• Bedding clarity: Use the bed configurations above to choose the best villa. If you have questions, our concierge can guide you.
• Dietary details: Note vegetarian, vegan, or other dietary needs in your reservation, or tell us before arrival so Ka'Kau can prepare.
• Late arrivals: Planning to arrive after 7:30 PM? Let us know in advance so we can arrange a smooth check‑in.
• Plan your play: Ask our concierge for Hol Chan trips, snorkeling/scuba from the on‑site dive shop, kayaking, biking, or family‑friendly ideas.
• Stay connected: Complimentary Wi‑Fi is available throughout the property; a guest computer station is also on site.
• Travel Proud mindset: We welcome every guest. If anything would make your stay more comfortable, please tell us—we’ll do our best to help.

Related resources to plan your stay

• Explore our Rooms, Activities, Dining, Events, and Packages to customize your visit.
• Consider adding childcare, spa treatments, or tours through our concierge during front‑desk hours (6:00 AM – 9:00 PM).

Conclusion: Inclusive island hospitality, certified

Travel Proud Certification at X’Tan Ha is a clear promise: you’ll be welcomed with care and treated with respect. From ocean‑view dining and two serene pools to a private beach and an on‑site dive shop, your island time here is designed to be as easy as it is unforgettable.

Ready to plan your inclusive Ambergris Caye getaway?

• Call: +501 226‑4398
• Email: reservations@xtanha.com

Share your preferences and special requests, and we’ll help you build a stay that feels perfectly, proudly you.